Privacy Policy

1. Introduction

Kidzproof (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or purchase our products.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name
   
• Email address
   
• Phone number
   
• Billing and shipping address
   
• Payment details (processed securely via third-party payment providers)
   
• Order history
   
• IP address and browser/device information
   
• Marketing preferences
   

We only collect information that is reasonably necessary for our business operations.

3. How We Collect Information

We collect personal information when you:

• Place an order
   
• Create an account
   
• Subscribe to our newsletter
   
• Contact us via email or website forms
   
• Interact with our website (via cookies and analytics tools)
   

We may also collect information automatically through cookies and similar technologies.

4. How We Use Your Information

We use your personal information to:

• Process and fulfil orders
   
• Deliver products
   
• Communicate about your order
   
• Provide customer support
   
• Improve our website and services
   
• Send marketing emails (only if you opt in)
   
• Prevent fraud and ensure security
   

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

5. Payment Information

We do not store full credit card details. Payments are processed securely through third-party providers such as:

• Paypal
   
• SquarePay
  
   

These providers manage your payment information in accordance with their own privacy policies.

6. Disclosure of Personal Information

We may share your information with trusted third parties where necessary, including:

• Shipping and courier providers
   
• Payment processors
   
• IT service providers
   
• Marketing platforms (if you opt in)
   

We do not sell your personal information.

Some third-party providers may store data overseas. We take reasonable steps to ensure they comply with privacy obligations.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to:

• Improve user experience
   
• Analyse website traffic
   
• Deliver relevant advertisements
   

You can disable cookies via your browser settings.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Access & Correction

You have the right to:

• Request access to your personal information
   
• Request correction of inaccurate or outdated information
   

To make a request, please contact us at:
Kidzproofofficial@gmail.com

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Children's Privacy

Our products are designed for use with infants and children; however, our website is not intended for direct use by children under 18.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with the revised effective date.