1. Overview
These Terms and Conditions (“Terms”) govern your use of the Kidzproof website and the purchase of products from Kidzproof. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
2. Products
Kidzproof sells water resistant baby mats designed to protect mattresses and surfaces from spills, accidents, and moisture.
We aim to ensure product descriptions, images, and specifications are accurate.
However:
All products are subject to availability.
3. Orders
By placing an order, you confirm that:
Kidzproof reserves the right to:
If your order is cancelled after payment, you will receive a full refund.
4. Pricing & Payment
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change prices at any time without notice. The price charged will be the price displayed at the time of purchase.
Payment must be made in full before your order is dispatched.
5. Shipping & Delivery
We aim to dispatch orders within 1–3 business days.
Delivery timeframes are estimates only and may vary depending on your location and the shipping provider.
Kidzproof is not responsible for:
If your parcel is lost in transit, please contact us and we will assist in lodging an investigation with the courier.
We comply with the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Change of Mind
We offer change-of-mind returns within 30 days of delivery provided:
Return shipping costs for change-of-mind returns are the responsibility of the customer.
Hygiene Policy
Due to the nature of baby products and hygiene standards, used or washed mats cannot be returned unless faulty.
Faulty or Damaged Products
If you receive a faulty or damaged item, please contact us within 30 days of receiving your order with:
If the product is deemed faulty, we will offer a replacement or refund at no additional cost.
Product Use & Safety Disclaimer
Kidzproof baby mats are designed as protective coverings and are not intended to replace a mattress or serve as a sleeping surface on their own.
Customers are responsible for:
Kidzproof is not liable for misuse of the product.
Limitation of Liability
To the extent permitted by law, Kidzproof is not liable for:
Our total liability is limited to the purchase price of the product.
Nothing in these Terms excludes rights under Australian Consumer Law.
Intellectual Property
All content on this website, including logos, product descriptions, images, and branding, is the property of Kidzproof and may not be copied, reproduced, or distributed without written permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.
Amendments
Kidzproof reserves the right to update these Terms at any time. Changes will be effective immediately upon publication on the website.
Governing Law
These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of the courts of Australia.
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